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25 July 2024

Embracing AI: National Bank’s Digital Transformation and the Path to a Cashless Bangladesh

Published: 08:36, 13 June 2024

Update: 08:38, 13 June 2024

Embracing AI: National Bank’s Digital Transformation and the Path to a Cashless Bangladesh

Photo : Messenger

Bangladesh has made significant strides in its journey toward a cashless economy. The recent surge in digital financial transactions, fueled by the widespread adoption of app-based and card transactions, highlights this progress.

National Bank (NBL) is at the forefront of promoting digital financial services to further this transition. NBL offers a comprehensive suite of digital services through its internet banking platform and iPower mobile app. Customers can enjoy a wide array of functionalities, including online account opening, fund transfers, utility bill payments, mobile recharges, and access to e-statements.

Collaborating closely with its partners and the Central Bank, NBL is committed to advancing its digital services. This includes enhancing the features of its iBanking and iPower Mobile apps, expanding card-based and QR-based transactions, and launching innovative initiatives like nano-digital lending programs.

Mr. Md. Touhidul Alam Khan, Managing Director & CEO of NBL, envisions creating a cutting-edge digital banking platform powered by AI-driven technologies. This platform aims to cater to both tech-savvy next-generation customers and the unbanked population, ensuring inclusive financial growth and setting a new standard for digital banking in Bangladesh.

Messenger/Fameema